4.9 / 5.0
4.8 / 5.0
Buy Me Once Longevity Awards - the repairer's review. About 10 minutes. Everything saves as you go, so you can come back to it.
That's gone straight to Tara. Your bench experience is now part of how these awards are judged.
Repairers who help us judge get a star on our Recommended Repairers map, as part of the movement. Unless you've asked to stay anonymous, we'll add you there.
Three quick ones first - your gut answer, before my numbers can nudge it.
Please answer all three - they're the most valuable answers in here.
Fault 1 of 6
Out of 10 broken vacuum cleaners that come to you, how many have this fault?
Tap a number
If a vacuum cleaner came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 2 of 6
Fault 3 of 6
Fault 4 of 6
Fault 5 of 6
Fault 6 of 6
Last three on the faults
You only see the vacuum cleaners someone thought were worth bringing in. Which faults do you think mostly end up in the bin instead - so they're rarer on your bench than in real life?
Tap a number on both scales first.
1. On a typical corded vacuum, blocked airflow (full bag/clogged filter) is the main root cause behind motor burnout via overheating and carbon-brush wear.
2. A Numatic Henry's carbon brushes and motor can be replaced by a competent owner with a screwdriver, and parts remain readily available.
3. A passive (non-powered) floor head fails far less often than a belt-driven or motorised brush roll on an upright.
Named: "verified by [you], [business]" on the awards page, and listed as a recommended repairer. Anonymous: "independent repairer, [n] years". Your call - some fixers would rather not be seen rating brands they also fix under warranty.
Name, email and a credit choice please.
