Fault 1 of 11
Drum bearings and seal (tub/drum unit)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 2 of 11
PCB / control and inverter electronics
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 3 of 11
Motor and drive (brushes, belt, motor)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 4 of 11
Drum spider (corrosion or fracture)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 5 of 11
Shock absorbers / suspension
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 6 of 11
Door seal / boot (tear, mould)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 7 of 11
Inlet hose / valve leak (flood)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 8 of 11
Drain pump failed
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 9 of 11
Heating element (limescale, corrosion)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 10 of 11
Door lock / interlock
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Fault 11 of 11
Drain blocked (filter or pump)
Out of 10 broken washing machines that come to you, how many have this fault?
Hardly everNearly all of them
Tap a number
If a washing machine came in with this fault, what would the repair be like?
Think of the cost of the fix against the price of a new one - not whether the owner wanted it fixed.
Quick, cheap fixWorth repairingCosts more than it's worth
Tap a number
"Our estimate" is where we've got it from desk research. Tap it if you agree, or tap your own number.
Last three on the faults
Which fault did I get most wrong?
Is a big one missing?
What never reaches you?
You only see the washing machines someone thought were worth bringing in. Which faults do you think mostly end up in the bin instead - so they're rarer on your bench than in real life?
Tap a number on both scales first.
