International Shipping

International shipping usually takes 7–14 working days, depending on where you're sending it and how your local customs officers are feeling. We’ll send tracking details once your parcel's dispatched, so you can follow its journey. A few items may arrive separately, especially the slower movers. For more remote locations, it might take a bit longer, but we’ll keep you posted throughout.

International shipping costs more than domestic because of the longer distances, customs handling, fuel surcharges, and tracking fees. Couriers charge more for the extra legwork (and paperwork), especially if insurance is involved. We use well-rated services and wrap everything securely, so your order arrives intact, not in bits.

We handle international shipping through trusted courier partners, picked for their reliability and careful handling. Your order is packed securely to keep it safe on the move. Once it’s on its way, you’ll get tracking details and can reach out to us if anything needs sorting. We won’t ghost you, promise.

The longest-lasting products available for international shipping include our sturdy cookware, stainless steel lunchboxes, wooden brushes, and timeless clothing built to last. Many come with lengthy warranties or repair services. Fancy a browse? Start with our high-quality-durable-kitchenware collection.

Yes, you can track your international order once it ships - we’ll email your tracking link once it leaves our hands. Most parcels can be followed from door to door, though the level of detail may differ depending on where it’s going. Got questions along the way? Give our support team a shout.

There’s no special care needed in transit - your order arrives packed with care in strong, plastic-free packaging. Once opened, check everything over and store it properly (for wooden items, keep them dry as a bone). For longer-term tips, our care and repair guides are well worth a look.

No, customs fees are not included in international shipping costs. Charges vary by country and will be collected locally once your parcel arrives. We label everything clearly to help smooth things through customs, though a spot of red tape may still be involved. It's worth checking your country’s rules before ordering.

We choose products eligible for international shipping by testing them for serious durability - no point shipping flimsy bits halfway round the world. Only our hardiest, best-made items make the cut. You can find out more about how we find the most durable buy-it-for-life products.